Orleans Wax Melt

Shipping time will take approximately 3-5 business days, depending on your location.
Please Note processing times for certain items will vary.

• Rings - we do not stock rings in sizes. Each ring will be sized to order, which takes 7-10 business days to be done before being shipped out.
• Monogram & Family Jewelry- The items are custom and take 3-4 weeks to be made before being shipped out.

If you need these items sooner, please reach out to kennedy@roussels.com and we will try our best to accommodate.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kennedy@roussels.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kennedy@roussels.com.